Frequently Asked Questions
Everything you need to know about your Jarrow shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options via Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, at Jarrow we prioritize ethical manufacturing. Over 80% of our current collection is made from organic cotton, recycled polyester, or Tencel.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we have a 60-minute window for modifications. Please contact our support team immediately if you need to make a change.